What do I do if my amaysim NBN is not working after an outage?

Your NBN service should start working without any action. In the event that it doesn’t, a power cycle could help.

How to perform a power cycle

1. Turn off the router and NBN box.

2. Wait 20 seconds.

3. Turn it back on.

4. Wait for devices to reconnect. This can take up to 10-15 minutes.

If your service is still not working, please contact us to help you resolve any issues. We’re here to help.