How can I update my personal information?

To update your personal details, select Settings from the menu options of my amaysim. Head to the Personal details section and once there you’ll be able to update your:

• Contact phone number

• Email address

• Residential address

• Delivery address

• My Account password

If you need to update your name or correct an error in your date of birth, please give us a call on 1300 808 300

It's important you keep your details up to date, so that we can contact you about your service. Where required, we may also supply some of this information to the Integrated Public Number Database (IPND). Information in the IPND is used to assist emergency service organisations.

To read more about our requirements of keeping your service address up to date, please see: Australian Communications and Media Authority (ACMA).

To update the payment details for your account, head to the Payment details section of My amaysim, which can be found in the Settings menu option. Once here, select your payment method from the options, then follow the prompts and update your payment method.

To update the payment details for your account, head to the Payment details section of My amaysim, which can be found in the Settings menu option. Once here, select your payment method from the options, then follow the prompts and update your payment method.